Delivering timely results on time every time

Customer Service

With vast experience in innovative screening and background check, we provide speed and accurate result so you can confidently make the right decisions every day. We reduce turnaround times and provide easily accessible and actionable screening results to our clients. Most importantly the whole process of screening is conducted by the employees of iScreening and are not outsourced to third parties.

We ensure we deliver what we promise through the following steps

  • Dedicated Account Manager , Team leader for every account.
  • Speak to a “Live” customer service executive who immediately connects you to your Team leader / Account Manager.
  • Response Time is less than 24 hours.
  • Staff is trained to be Courteous , Helpful and Proactive.
  • “Fast Track” Team and “Specialised Team” to deliver orders with utmost urgency.

  • Since our management is “hands on” , pls write in directly to our management team at incase of any escalations.